BLACK OX • PRIVACY

Privacy Policy

We build products with calm, modern design — and we approach privacy the same way: simple, clear and respectful. This page explains what we collect, how we use it, and your choices.

Last updated: Oct 2025

Who we are

Black OX (“we”, “us”) designs and supplies vaping devices and related accessories. Our website is blackoxtech.com.

Information we collect

  • Contact details (e.g., name, email, company) when you submit the Contact form.
  • Communications you send to us (inquiries, support messages).
  • Usage data like page views, device type, approximate region (via analytics).
  • Cookies and similar technologies for essential site functions and measurement.

How we use information

  • Respond to your inquiries and provide support or sales follow-up.
  • Operate, protect and improve our website and services.
  • Measure performance (e.g., GA4) and understand feature usage trends.
  • Comply with legal, regulatory and security obligations.

Cookies & Analytics

We use essential cookies for core site functionality and may use Google Analytics 4 (GA4) to understand aggregated usage trends. GA4 can collect anonymized or pseudonymized signals like pages visited and approximate location. You can adjust browser settings to block cookies or use built-in analytics opt-out tools.

GA4 ID (if enabled): NEXT_PUBLIC_GA_ID

Legal bases (EEA/UK)

  • Contract – when we respond to your requests.
  • Legitimate interests – to operate and improve our site, prevent abuse.
  • Consent – where required for analytics or marketing.

Sharing & transfers

  • We don’t sell your personal information. We may share with service providers (e.g., hosting, email) strictly to operate the site and respond to messages.
  • Data may be processed in countries different from yours. Where applicable, we use appropriate safeguards (e.g., SCCs) to protect cross-border transfers.

Data retention

We keep personal information only as long as necessary for the purposes above, then delete or anonymize it according to our retention policies and applicable law.

Your choices & rights

  • Access, correct, update or delete your information, subject to legal limits.
  • Opt out of analytics cookies via browser settings or built-in controls.
  • Object to or restrict certain processing where applicable.
  • If you’re in the EEA/UK, you can contact your data protection authority.

Security

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is 100% secure; we work to continually improve protections.

Children

Our site and products are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy to reflect changes in practices or legal requirements. We’ll adjust the “Last updated” date above and, where appropriate, provide additional notice.